As client service is the foundation of our practice, we are committed to providing each and every client with extraordinary and responsive service. Our service philosophy is based on two fundamental components.
First, service begins and ends with respect. We respect our clients’ time and the value of our clients’ dollar. As such, we treat our clients with respect when it comes to every facet of the attorney-client relationship. We believe in promptly responding to client emails, answering our clients’ telephone calls, and being mindful of our clients’ schedules. Additionally, we believe that just because we may staff a client matter with multiple attorneys, that doesn’t mean that the client should have to pay for each of those attorneys providing the same exact legal service.
Second, in addition to treating our clients with respect, we also recognize that no two clients are alike. Whether the distinguishing factor is size, industry, resources, geographic location, or some combination of these traits, we tailor our legal services to the specific business needs of each of our clients. Our clients trust PCT because we fully invest in getting to know our clients and finding innovative, cost-effective ways to deliver results.